Shipping policy

Thank you for shopping with Makama Wear.

This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store at https://makamawear.com.

1. Order Processing Time

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed during weekends, public holidays, or busy sales periods may require additional processing time.

Once your order has been processed and dispatched, you will receive a confirmation email with shipping details, where applicable.

2. Shipping Locations

Makama Wear currently ships to customers in Norway and may also support selected international shipping destinations where available at checkout.

Shipping options and delivery costs will be displayed during checkout before payment is completed.

3. Estimated Delivery Time

Estimated delivery times may vary depending on destination, courier service, public holidays, weather conditions, and other factors outside our control.

Typical estimated delivery times:

Norway: 2–7 business days after dispatch
Europe: 5–14 business days after dispatch
International orders: 7–21 business days after dispatch

These are estimates only and are not guaranteed delivery dates.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the delivery address, order size, weight, and available shipping method.

From time to time, Makama Wear may offer free shipping promotions. Any such offer will be clearly displayed on the website or at checkout.

5. Local Delivery or Pickup

Where available, local delivery or pickup options may be shown at checkout.

Customers choosing local pickup will receive instructions once the order is ready for collection.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Makama Wear is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated addresses provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible.

7. Delayed, Lost, or Missing Orders

We aim to ensure that all orders are dispatched safely and on time. However, delays may occur due to courier issues, customs checks, holidays, weather, or other circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact us with your order number so we can assist you.

8. International Shipping, Customs, Duties, and Taxes

For international orders, customers may be responsible for any customs duties, import taxes, VAT, handling fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping fee unless clearly stated at checkout.

Makama Wear is not responsible for delays caused by customs procedures.